Frequently Asked Questions

No. We make seat covers that fit right over the seat you already have, no tools needed. See how they go on.

Not if the foam is in good shape and the seat pan is whole. Most seats are just faded, cracked or torn on the surface, and a cover tailored to fit over the original gives it a whole new look.

If yours is badly damaged, send us a photo and we'll tell you honestly whether a cover is the right fix.

We do: Suzy and Rafa, in our Pennsylvania studio. Rafa is a third-generation tailor from Puebla, Mexico. Suzy fell in love with scooters while studying sculpture in Rome.

Every cover is made to order by hand. No factories, no outsourcing.

Not at this time. We're a two-person working studio, not a retail store, so all orders are placed online and shipped.

Find your brand in our menu, then your model. Year options are inside each listing.

Every cover is made for one specific seat, so there's no "close enough." Not sure? Ask us before you order. We also confirm every made-to-order cover with you by email before we start.

It's how we guarantee the fit. Seats that look alike often aren't, especially Vespas, and we fit every cover on a matching seat from our own library.

One clear side photo of the seat, with no rider or cover on it, is all we need.

Your exact seat (don't guess, especially on a used bike), your shipping address (PayPal and Apple Pay often fill in old ones), an email you actually check, and your choices on the cart page.

No email from us within 12 hours? Email us. Yahoo, MSN and Hotmail often hide our messages.

Yes, on most covers. Pick them from the menus on the listing. If a listing has no menus, it's offered exactly as shown.

Want something different? Tell us with "How Can We Help?" on the listing, or email us. Ready to Ship covers can't be changed.

Absolutely. Call, text, email or chat, whatever's easiest. We're glad to talk it through and make sure the cover fits before you order: 610-707-8710.

Visa, Mastercard, American Express, Discover, PayPal, Venmo, Apple Pay, Google Pay, and payment plans through Shop Pay. Options can vary by region.

You'll get an automatic confirmation from our website, then a personal email from us confirming your choices and ship date. Your order waits until we hear back, so please check your email, and your spam folder.

Ready to Ship orders skip this step and ship right away.

Contact us right away and we can put it on hold. Once materials are cut, big changes may need a remake or a change fee. Ready to Ship covers can't be changed.

Absolutely. Custom work is the heart of what we do: stitching, piping and colors, embroidery and your own logo, all the way to one-of-a-kind designs. We don't change seat shape or foam.

Email, text, chat or call us with the listing you like, what you'd change, any wording or logo (attach it), and your deadline.

Every custom starts with a short conversation with Suzy to confirm the details and any costs before we sew.

Color, material and logo changes follow our normal production time listed on the site. Full custom builds can take weeks to months, and there's often a waiting list, so start the conversation early.

Free in the US by USPS, including AK, HI, PR, GU and APO/FPO. On the mainland, UPS is $8 at checkout.

International orders ship tracked, with taxes and duties included at checkout, so nothing extra is due on delivery.

Made-to-order covers generally ship in 4 to 7 days; check the site for our current production time. Ready to Ship covers ship the same or next business day. You'll get tracking by email when it ships.

Contact USPS or UPS right away to ask for an intercept, a hold, or an address correction. Once it's shipped, only the carrier can reroute it. If it comes back to us, we'll reship it (reshipping fees apply).

Apple Pay, PayPal and Shop Pay often fill in old addresses, so double-check yours before you order.

Don't panic. Most turn up. Check the carrier's delivery photo, behind doors and planters, with neighbors, or at your building desk. Our covers usually come in a 12 × 15 inch padded envelope that fits inside a storm door.

Then call your local post office or UPS, and contact us so we can open a trace.

No staples or tools needed, and you don't have to take the seat off the scooter. The cover is tailored to fit snugly over your seat. (You can staple it if you prefer.)

Watch how it's done.

Usually not. If the original cover is in shreds you can take it off, but taping over a rip and putting the new cover on often works just fine.

New, unused, uncustomized covers, including Ready to Ship, can be returned within 30 days of delivery. Covers that have been ridden on, or made to your choices, can't be returned, which is why we confirm every made-to-order cover with you before we cut.

Read the full return policy.

A fair problem gets a fair solution. We're here to help, so let's find out what's going on.

Email info@cheekyseats.com or call 610-707-8710 with your order number, and please send a photo. We always need one so we can see what's happening. You'll talk with Suzy directly, not a bot.